SURGERY CHRISTMAS AND NEW YEAR OPENING HOURS

 Tuesday 24^th – 08:00 – 16:30

Wednesday 25^th – Thursday 26^th December – CLOSED

Friday 27^th – 08:00 – 18:30

Monday 30^th – 08:00 – 18:30

Tuesday 31^st – 08:00 – 16:30

Wednesday 1^st – CLOSED

Thursday 2^nd – Friday 3^rd January – 08:00 – 18:30

The surgery is doing flu vaccinations which will mainly take place in clinics from 5th October 2024.  We are not doing the covid vaccination, but you can get this done at a local pharmacy. 

for all ROUTINE Imaging Requests - Reporting Timescales are as follows

For routine studies:-

CT - up to 7 weeks
DEXA - up to 7 weeks
Fluoroscopy - up to 4 weeks
MRI - up to 12 weeks
Nuclear Medicine - up to 22 weeks
Plain Film Xray - up to 5 weeks
Ultrasound - up to 14 weeks

Should you deteriorate and the report is urgently required you will need to contact the Radiology Department and discuss with a Consultant Radiologist to approve this.

At the surgery we are always looking to be the best we can be for both patients and the team.  Please see this video from the British Medical Association explaining why sometimes it hard for both patients and the team to feel this is the casse, but GP's are on your side Click here to watch this video

To find out more about the social prescribers we have working with the surgery and the other services they link into please watch this short vodeo.

https://www.youtube.com/watch?v=VuBo4zpfr3w

You can self refer to our social prescribing team by following this link https://www.willingtonsurgery.co.uk/edit/social-prescriber-self-referral or by contacting the surgery directly and speaking to one of our reception team. 

The surgery was informed in August 2023 that hearing aid batteries will no longer be supplied to primary care settings.  The hospital had always supplied them prevously.

This is a descision was made by the surgery so along side our Patient Participation Group (PPG) the surgery and the PPG has feedback and this decision has now been reversed.

We are both really pleased with the outcome.

We have accessed from the Lions Club International the Lions Message in a Bottle

Patients – can obtain a Message in a Bottle kit by contacting a local Lions club or the surgery. 

https://lionsclubs.co/Public/messsage-in-a-bottle/More than 6 million Message in a Bottle kits has been distributed by Lions Clubs International (MD105) British Isles to people with conditions such as diabetes, allergies, disabilities and life-threatening illnesses.

Lions Clubs Message in a Bottle is a simple but effective way for people to keep their basic personal and medical details where they can be found in an emergency on a standard form and in a common location – the fridge.

Message in a Bottle  helps emergency services personnel to save valuable time in identifying an individual very quickly and knowing if they have any allergies or take special medication.

Paramedics, police, fire-fighters and social services support this Lions life-saving initiative and know to look in the fridge when they see the Message in a Bottle stickers, supplied and displayed near the main property door. The initiative provides peace of mind that prompt and appropriate medical assistance can be provided, and next of kin / emergency contacts can be notified.

Dr Saunders has created a guide to help and support patients with the Menopause and Perimenopausel symptoms Menopause and HRT leaflet Willington Surgery.pdf

Please see below the link to the latest Primary Care Netwrok (PCN) Wellbeing Team Newsletter. The Wellbeing Team is made up of Social Prescribers, Health and Wellbeing Coaches, and Care Coordinators, who meet once a month to share successes and coordinator the PCN approach between the different job roles.

They plan to release this newsletter every quarter, to give patients and surgery staff a flavour of what the team has been working on, what resources are available, and how to access them.

Winter Newsletter.pdf

Patients can use the online ordering form to order their prescriptions in the same way as phoning or emailing medicine orderline. The benefits of the online form include:

• No need for the MOL to call you back. Prescription requests can be processed directly from the online form (unless any discrepancies)
• No requirement for you to create an account
• No requirement for you to have a log in
• Not limited to a timeframe. Ability to use 24/7
• Patients can order on behalf of family/friends
• Online ordering form requests will be processed within 48hours (as per same process as the call back emails) to process to the surgery
• 5 working day turn-around from form to pharmacy (unless any decrepencies)

The online ordering form is available via www.derbyshiremol.nhs.uk

We have put on our first flu clinics for patient who will be 65 and over by 31^st March 2024.  They are on Saturday 16th and 23rd September; if you have a verified mobile number with the surgery you should have received a self booking link to book directly in.  If you do not have a mobile number you can contact us on 01283 703318.  

Our main delivery of vaccines for patients aged between 18 to 64 years with underlying health conditions has been delayed to the week ending 6th October.  The clinics for this cohort of patient will be initally on Thursday 12th October running 3pm to 7pm.  We will be sending out self booking links to these patients also 6 weeks in advance of this date. 

Smaller clinics in surgery will be running throughout October if you can't make these dates please contact us on 01283 703318. 

Click here to read information on the new appointment system and more about the surgery commitments to you and what we ask of you. 

Social Prescribers

Taking care of your health involves more than just medicine.

Gary, Lydia and Sammi are our Social Prescribers who work with our GPs and healthcare professionals and adopt a patient centered approach to help you have more control over your health and focus on what matters to you.

They can link you to services in the community and support you with your needs which may include:

• Social isolation and / or loneliness
• Emotional wellbeing
• Healthy lifestyle choices
• Education and learning
• Life changing events such as birth, retirement, divorce and bereavement
• Housing, benefits, financial support and advice
• Local groups and activities
• Support with long term conditions management, mental health, social needs affecting wellbeing
• Encouraging independence
• Befriending, counselling and other support groups
• Assistance to complete documents or forms

Our Social Prescribers can liaise with you in a variety of settings and methods to suit you, you may benefit from a telephone conversation or face to face meeting either at the practice, in your own home or in the community.

To access this service you can simply talk to your GP or healthcare professional or our non-clinical team and ask them to refer you. Alternatively, you can fill in a self-referral form below which will be passed to the Social Prescribers. If you are unable to complete the form please contact the practice if you still wish to self-refer.

https://www.willingtonsurgery.co.uk/edit/social-prescriber-self-referral 

Click here for information on the surgery

Message from NHS Derby and Derbyshire Integrated Care Board/Joined Up Care Derbyshire (2nd January 2022 text message sent out 3rd January) regarding critical pressure on all services within the Derbyshire area. 

 https://joinedupcarederbyshire.co.uk/news/derby-and-derbyshire-health-social-care-critical-incident-continues-into-weekend/ 

We are currently seeing patients face-to-face but if you have any respiratory symptoms, we would recommend that you wear a mask and if possible, get a lateral flow test. This is to protect our clinical and non-clinical teams; we can only service you as we would like with a full team but, even more importantly, it protects vulnerable patients in our waiting room.  A really high percentage of our patients have been double vaccinated but being vaccinated does not stop you catching covid. Mask wearing is no longer mandatory but we would ask you to consider still wearing one in surgery and have them free of charge, if needed.