Opening Hours

Willington Surgery

Day Opening hours
Saturday 21 December
Closed
Sunday 22 December
Closed
Monday 23 December
8am to 6:30pm
Tuesday 24 December
8am to 6:30pm
Wednesday 25 December
Closed
Thursday 26 December
Closed
Friday 27 December
8am to 6:30pm

We are closed from 13:30 on the 3rd Wednesday of the month for team training except in August and December.

We also offer some appointments after 18:30 Monday to Thursday and on a Saturday additional blood appointments at the Derby Urgent Care centre 

When We Are Closed

For emergencies that cannot wait until the next surgery, please telephone 111 when you will be put through to the out-of-hours service who are able to book directly into the surgery rota's. 

The out-of-hours service will contact the most appropriate healthcare professional who will call you back to discuss your problem and, after taking a full history, will either:

  • Give advice over the phone;
  • Book an appointment with the surgery or with A & E
  • Ask to assess the patient at one of the DHU out of hours bases;
  • Visit the patient at home;
  • Admit the patient directly to hospital via 999 ambulance

The out-of-hours service is provided by Derbyshire Health United and any queries, comments or complaints should be directed to them.

There are also some local 'walk-in centres' available to provide urgent health care.  Details can be found here

We close at 1.30pm for training purposes generally one Wednesday afternoon each month. The dates are posted in the waiting room and on the front door.

Emergencies

For life-threatening emergencies such as:

  • Severe bleeding;
  • Collapse or unconsciousness;
  • Severe chest pains;
  • Suspected stroke

…telephone 999 for an ambulance IMMEDIATELY.

NHS 111 Online

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.