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Welcome to Willington Surgery

Here at Willington Surgery, we continually strive to provide the highest standard of healthcare.  Our multidisciplinary team are caring and responsive to patients' needs regardless of age, gender, disability, ethnicity, sexual orientation or religion.  We support and safeguard children and adults in need.  We encourage patients to be pro-active in the management of their care. We promote choice and personalised care whenever possible.

At Willington Surgery our doors are open and we are seeing patient face to face but we are still aware that we have vulnerable patients and staff in the building, so we advise that you wear a face mask and socially distance yourself.   We are aware that the telephone system can be very busy at the moment due to demand and staff still having to isolate or being off sick.  For non urgent queries should be done via the telephone after 10am, by using your systmonline account, by downloading or using the NHS app or via our Online consult system which can be found on here

05/01/2022 (updated 21/01, 23/02, 24/05 & 04/07) - We still currently find ourselves in a difficult position with some clinical and non-clinical staff being off with Covid or other illnesses. As per NHSE guidance we are continuing to request they self isolate for a minimum of 5 days and two negative lateral flow tests (but this can be up to 10 days isolation) to protect other vulnerable team members and vulnerable patients. 

Please be kind and understanding if it takes us longer to answer the phone or you find appointments are limited we are doing all we can. You can call 111, visit your local pharmacy or contacted us via our online consult facility.

Vaccination Passports - latest information 4/7/2022

The domestic NHS COVID Pass is no longer available for venues or events to use as a condition of entry have changed and this is not required. For travel please visit https://www.gov.uk/guidance/nhs-covid-pass#how-to-use-the-nhs-covid-pass-when-travelling-abroad or https://www.nhs.uk/conditions/coronavirus-covid-19/nhs-covid-pass/get-an-nhs-covid-pass/ to find out more. For information on Children getting the pass go to https://www.nhs.uk/conditions/coronavirus-covid-19/nhs-covid-pass/children-under-18-and-the-nhs-covid-pass/  12 year old can get the travel pass online and 13 years plus can download the NHS app. 

Since September 2021 we have been offering face to face appointments on patient choice

Covid Booster program

Updated 4th July 2022

GP practices have now stood down from the Covid vaccination program and are waiting on information and guidance for the vaccination program in the Autumn unless we have a spike in Covid cases. If you are eligible for a Spring Booster or any of the other covid vaccines you can still visit a vaccine center https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/ 

Updated 24th May 2022

We are struggling to get covid pfizer vaccines due to short supply; if we manage to get some we are aiming to do another clinic in the middle of June.  We are also starting the process to train to adminster Moderna. We would advise if you are still eligible for a covid vaccine you visit a vaccine center https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/ 

Update 24th March 2022

With the announcement of the Spring Booster we can confirm that eligable people can get this vaccine at all Mass vaccination sites (Midland House, Derby opposite the train station are open 7 days a week 8am to 8pm for walk in appointments) To see if you are eligable please go to https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/how-to-get-a-coronavirus-vaccine/how-to-get-a-booster-dose/ 

The surgery will be doing housebound and carehome patients only in the phase.

If you have any adverse reactions to the Covid 19 vaccine please follow the information here

If you suspect you have the Coronavirus please do not visit the surgery Self Isolate for 5 days with 2 negitive tests or upto 10 days from when the symptoms started.  If symptoms worsen call or visit 111 online at https://111.nhs.uk/service/covid-19

For information on Diabetes at this time please go to the long term conditions and click on Diabetes

Need additional help and support: Derbyshire Recovery & Peer Support are running online peer to peer support groups. For more information visit our News page or your can self refer by clicking the link to Trent pts

For more information see our News Page or visit NHS.uk

Live waiting times for Derby A+E and the Derby Minor Injuries unit can be found here

Online Triage NHS App

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointments with a simple text message that reads cancel

We are currently receiving very high demand on appointments so to ensure you are able to get the right appointment for your condition, our team of trained receptionists will need to ask you for a little information. This will help us ensure you see the most appropriate member of the practice team as quickly as possible and with the least delay. Please share this information with them - it's entirely confidential and the majority of our patients are happy to do so. 

Other services we have are on site Clinical Pharmacists to help with medical and long term condition reviews, First Contact Physio to help with isolated pain, Social Prescribers who support patient with non-medical needs such as housing, debt management and loneliness. 

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Access

The Practice is easily accessible and user-friendly for our disabled and wheelchair-bound patients. There are designated parking spaces in the car park and a wheelchair is available for those with difficulty in walking - this can be obtained through our reception staff.

There is a ramp at the surgery entrance to aid wheelchair access and a lift inside the building. There are also toilet facilities for the disabled near to the front entrance to the building

If you experience any problems, please speak to our reception staff, who will do their utmost to assist you.

(Site updated 04/08/2022)
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