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Welcome to Willington Surgery

Here at Willington Surgery, we continually strive to provide the highest standard of healthcare.  Our multidisciplinary team are caring and responsive to patients' needs regardless of age, gender, disability, ethnicity, sexual orientation or religion.  We support and safeguard children and adults in need.  We encourage patients to be pro-active in the management of their care. We promote choice and personalised care whenever possible.

At Willington Surgery our doors are open and we are seeing patient face to face but we are still aware that we have vulnerable patients and staff in the building, so we ask that you wear a face mask and socially distance yourself.   We are aware that the telephone system can be very busy at the moment due to demand and staff still having to isolate or being off sick.  For non urgent enquiries should be done via the telephone after 10am, by using your systmonline account, by downloading or using the NHS app or via our Online consult system which can be found on here

Want to understand more about what's happing in the surgery regarding face to face appointments please click here

Flu Vaccination program

We currently have flu clinics available to book into for all eligable patients; please contact the surgery on 01283 703318

Covid Booster program

Update 29th November 2021:

Update on the COVID-19 Vaccination Programme due to changes:

NHSE are looking (which has been shared in the media) that they are changing the 6 months delay between the 2nd vaccine and booster vaccine to 3 months, looking at opening the Booster to 18-39 year olds, 2nd doses for 12-15 year olds (via school immunisation teams), and immunocompromised patients will get a 4th dose offer 3 months after their 3rd vaccine.

Before any of this can happen regardless of what the media is reporting we need to have a new Patient Guidance Document (PGD) and a National Protocol, they are suggesting this will take a minimum of 2 weeks (possibly longer) for this to come out to any vaccination sites.

Focus is still the high risk, immunocompromised 3rd vaccines, housebound (which we have submitted a list of patients to an outsourced program and we believe calls started last week to book these appointments), and nursing homes for the booster program.  

To book any of this you still need to call 119 or book online You should receive a text or letter from NHSE asking you to book your appointment.  This can be done by calling 119 or visiting  https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/book-or-manage-a-booster-dose-of-the-coronavirus-covid-19-vaccine/ 

Please do not contact the surgery regarding this as this will block the already very busy telephone lines and stop patient requiring acute appointments getting through.

We are not doing the booster program at the surgery. 

If you have any adverse reactions to the Covid 19 vaccine please follow the information here

In light of recent government guidance,(19th July) all patients will still be required to provide and wear their own face-covering when attending an appointment at the surgery. Thank you for your continued support. You can find out how to make one here.

If you feel you should be exempt from wearing a mask you do not need to contact us but can download a Badge, mobile phone image or a card to show to people.  You can also download and print of specific card if you have been diagnosed with Autism here.

The vast majority of individuals will be able to wear a face covering to help reduce the risk of transmission of this potentially fatal disease.

There are, however, certain groups of people who are exempt from this requirement and they include:
• children under the age of 11
• people who cannot put on, wear, or remove a face covering:
o without severe distress
o because of any physical or mental illness or impairment, or disability (within the meaning of section 6 of the Equality Act 2010)
• people travelling with, or providing assistance to, another person who relies on lip reading to communicate
• people travelling to avoid injury, or to escape a risk of harm, and do not have a face covering with them

If you suspect you have the Coronavirus please do not visit the surgery Self Isolate for 7 days from when the symptoms started.  If symptoms worsen call or visit 111 online at https://111.nhs.uk/service/covid-19

For information on Diabetes at this time please go to the long term conditions and click on Diabetes

Need additional help and support: Derbyshire Recovery & Peer Support are running online peer to peer support groups. For more information visit our News page or your can self refer by clicking the link to Trent pts

For more information see our News Page or visit NHS.uk

Live waiting times for Derby A+E and the Derby Minor Injuries unit can be found here

For information on Coronavirus COVID-19 and all other illnesses try our online consultation tool packed full of information and making it easy to access services.

Online Triage NHS App

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

We are currently receiving very high demand on appointments so to ensure you are able to get the right appointment for your condition, our team of trained receptionists will need to ask you for a little information. This will help us ensure you see the most appropriate member of the practice team as quickly as possible and with the least delay. Please share this information with them - it's entirely confidential and the majority of our patients are happy to do so. 

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Access

The Practice is easily accessible and user-friendly for our disabled and wheelchair-bound patients. There are designated parking spaces in the car park and a wheelchair is available for those with difficulty in walking - this can be obtained through our reception staff.

There is a ramp at the surgery entrance to aid wheelchair access and a lift inside the building. There are also toilet facilities for the disabled near to the front entrance to the building

If you experience any problems, please speak to our reception staff, who will do their utmost to assist you.

(Site updated 29/11/2021)
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