We are currently seeing patients face to face but if you have any respritory symptoms you will be required to get a PCR test (not just a laterflow test) before we can see you face to face. This is to protect our clinical and non-clinical teams; as we can only service you with a full team but even more importantly it protects vulnerable patients in our waiting room. We have heard that the red hub service is at capacity. A really high percentage of our patients have been double vaccinated but the numbers are definately on the rise again both in our patients and our team. At the request of the doctors, if requested to get a PCR test by one of our reception members please do.
Flu Vaccination program
We currently have over 65 flu clinics available to book into; please contact the surgery on 01283 703318
Our first clinic for 50 to 64 years and clinically vulnerable is on the afternoon of Wednesday 17th November (the surgery is closed that afternoon for training - so only flu vaccinations will take place) please contact the surgery to book in.
Covid Booster program
In line with the Government’s announcement, the NHS is aiming to offer every adult the chance to book a COVID-19 booster vaccine by the end of the year. This means our practice is now prioritising the booster rollout.
As part of this, some of our routine services may be stood down temporarily to allow us to focus on protecting as many patients as possible.
We are still there for anyone who may need care for an urgent need; for example, potentially serious underlying problems such as known or suspected cancer,
but ask for patience as we support this key national priority over the coming weeks.
You might notice the following:
- Delays in calls being answered
- Routine care being delayed
- Reception teams asking a lot of questions to help them get you to the best
person first time, that person may not always be a GP
- Delays in any paperwork e.g. forms, sick notes being completed
- That you are signposted to self-help and pharmacy options for self-limiting
We hope to be able to stand back up any services as soon as possible and will update this page as soon as we know more.
Please don’t forget there are many services available for you, depending on your condition. These include:
- Self-care – This is the best choice to treat minor illnesses and injuries such as hangovers, coughs, colds, grazes, small cuts or sore throats. Many of these can be treated at home, simply with over-the-counter medicines and plenty of rest.
- Pharmacy – Pharmacists can give advice on and treat a range of symptoms. They can support you with things such as diarrhoea, earaches, painful coughs, sticky eyes, teething and rashes.
- NHS 111 – You can access 111 online or via the telephone. This is for any urgent but non-life threatening health concerns. They will be able to signpost you to the relevant service and provide advice where appropriate, or book you in to an Urgent Treatment Centre.
- A&E / 999 – You should only attend A&E or dial 999 in a life-threatening emergency such as severe bleeding, breathing difficulties and severe chest pain.
If you are now eligible for your COVID-19 booster please book it as soon as you can.
It is vital as many people as possible get boosted as soon as possible. Please do not ring the practice regarding your boosters, instead visit www.nhs.uk/covidvaccination or call 119 to book an appointment.
If you are a housebound patient, there is a community teamn which Willington nurses are supporting, which will be coming out to you to vaccinate you, so please do not contact your GP as the team will be making contact with you. Due to the waving of the 15 minute observation we would reccommend you have someone to sit with you while having this done.
Thank you for your patience towards our team who are continuing to work hard to support the vital vaccine booster programme roll out.
Information on what's happing in the surgery regarding face to face appointments can be found here
Medicines orderline -
For many years we have not accepted prescription requests over the telephone due to patient safety, but working with the established Medicines orderline from 18th August you will be able to call the dedicated line 0115 855 0260 between 8am and 4pm Monday to Friday for you repeat prescription request. We have taken on board patient feedback on implementing this service. For more information click here
It is important to highlight the dangers a child faces when left unsupervised
for even a short period of time and in the shallowest of water.
It is wonderful to be able to enjoy the outdoors, having fun in water, in a pool and on the beach—but it is important to be aware of the risk that water poses to children and babies.
• Drowning is the second leading cause of injury-related death for under-fives.
• On average, 13 children die each year.
• 90% of the children that die are aged 1-4 years.
• 40% of these deaths are in the bath.
• Pond, paddling pool and swimming pool risks increase as child gets older & more mobile.
For more information click here or visit the Prescription tab.
Information regarding Type 1 Opt-out preference (advice updated)
Click here for information on how to change your opt-out preferences. If you chose to do the type 1 Opt-out you can download the form here and return this to the surgery before 23rd August 2021 for the first data extract on 1st September 2021.Additional information (29/07/2021)
Different options for Opting out
Vaccination Passports - You can use the NHS App which will automatically show your Covid vaccination records or you can call 119 and ask for a letter to be sent out as confirmation.
Vaccination Passports - latest information 04/06/2021
For more information please click here information is automatically placed on your NHS App this will be done centrally by NHS Digital. For physical copies of your Covid Vaccinations your are required to call 119 and they will send you out a letter.
Update 17th May 2021
Update 12th April 2021
Update 22nd February 2021
It has been announced the potential roll out of loosening of the Lockdown regulations for more information visit https://www.gov.uk/coronavirus
Update 5th January 2021
Update 24th December 2020
Update 1st December 2020
If you have an urgent medical problem that you feel needs attention on the same day, please ring as early in the morning as possible. From December 2020 you are required to call 111 First before attending an A & E department unless it is a medical emergency then you should still call 999 for the ambulance service. If in doubt call 999.
Update - 30th October 2020
What can Derbyshire Residents do from Saturday 31st October?
All remaining areas of Derbyshire currently in level 1 of the Government's Covid alert system are being moved to "high" alert in tier 2.
It means people in Amber Valley, Bolsover, Derbyshire Dales, South Derbyshire and the remaining wards in the High Peak will have to follower tighter restrictions from Saturday. They join Erewash, Chesterfield, North East Derbyshire and Glossopdale in the High Peak which already have tier 2 restrictions in place.
The important things you should be doing to avoid contracting the virus and passing it on are:
- DO NOT mix indoors with anyone who isn't in their household or support bubble – whether at home, someone else’s home, pubs, restaurants, hotels or other hospitality venues, leisure venues or shops.
- Stick to the rule of 6 outdoors – this includes children.
- Wash their hands regularly.
- Wear a face covering when required, unless exempt.
- Stay 2m apart from people not in their household or support bubble.
- Only book a test if they have one or more of the main symptoms: a high temperature, new continuous cough or change to taste or smell
At Willington Surgery we would still ask you to only visit the surgery if you have a pre-booked appointment or essential paperwork (which you can place in the box outside). If you do attend the surgery for an appointment we would ask that only the patient enters the building. All other enquiries should be done via the telephone, your systmonline account, by downloading or using the NHS app or via our Online consult system which can be found on here
We are all in this together and we can make a difference.
Update - 13th May 2020
UK Governments COVID-19 Recovery Strategy
What can Derbyshire Residents do from WEDNESDAY 13th MAY?
We are now in a new phase in the Coronavirus pandemic. Changes announced show a subtle shift in what we, as Derbyshire residents can do. Importantly, there are no drastic alterations which should hopefully minimise the risk of a second wave of the virus.
The new changes allow us to exercise more and further from our homes. They underline the need to work from home where possible and the increased importance of following all hygiene advice.
We would like to thank you for all you’ve done so far; this new plan needs us all to work together to prevent a rise in cases and further deaths.Some Things are UNCHANGED
1) If you develop symptoms, however mild, you and your household should self- isolate
2) You should protect yourself and your household from the virus
- Keep your hands and face as clean as possible. Wash your hands, avoid touching your face
- Keep your distance. Keep 2 meters away from other people. Avoid crowds
- Avoid being face to face with people outside your household.
- Wash your clothes regularly
- Keep indoor places well-ventilated; open the windows when you can.
3) If you are in the higher risk group e.g. > 70s or pregnant you should continue to take extra care with the above measures
4) If you have received a letter, or been informed by your doctor, that you are in the ‘SHIELDED’ group you should continue to stay at home.
There have been some SUBTLE CHANGES
1) Workers should continue to work from home BUT
- If you are unable to work from home, you can travel to work IF your workplace is permitted to be open
- Workplaces should be ‘COVID-19 Secure’ by ensuring appropriate protection for employees e.g. social distancing, personal protection, keep workspaces well ventilated
- You should AVOID public transport where possible aim to cycle / walk to work
2) You can now exercise as many times each day as you wish.
- You can drive to open spaces within England to exercise
3) You can now meet up with one other person from outside your household.
- Provided you maintain social distancing rules i.e. keep 2meters apart
4) People should aim to wear a homemade cloth face-covering in enclosed spaces where social distancing might not be possible e.g. on public transport or in some shops. You can find out how to make one here.
The exceptions are children <2 and those who may find it difficult to manage them correctly e.g. primary age children unassisted, or those with respiratory conditions.
Update March 2020 - Stay at home if you have coronavirus symptoms
STAY AT HOME. There are very specific reasons why you can go out but otherwise you should stay at home. The reasons are for food, health reasons or work (but only if you cannot work from home)
If you are self-isolating, then SELF-ISOLATE which means that you must not leave your home if you have symptoms of coronavirus (COVID-19) or live with someone who does.
If you are self-isolating, you must:
- not leave your home for any reason, other than to exercise once a day – but stay at least 2 metres (3 steps) away from other people
- not go out to buy food or collect medicine – order them by phone or online, or ask someone else to drop them off at your home
- not have visitors, such as friends and family, in your home
- You can use your garden, if you have one.
Stay at home for 7 days if you live alone and have either:
- a high temperature
- a new, continuous cough
No matter how mild the symptoms are.
If you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill.
It is likely that people living within a household will infect each other or be infected already. Staying home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community.
For anyone in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14 isolation period.
If you can move any vulnerable individuals (such as elderly and those with underlying and those with underlying health conditions) out of your home, to stay with friends or family for the duration of the home isolation period.
If you cannot move vulnerable people out of your home, stay away from them as much as possible.
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you're staying at home.
Read our advice about staying at home.
For information on Coronavirus and other illnesses please visit our online consultation platform.
Our online consult information and contact system is now live. By clicking on the image you will be taken to a website with information on multiple health subjects, including video help by Dr Sarah Jarvis who is a regular advisor on Radio 2 Jeremy Vine show. This site also enables you to contact the surgery electronically for none urgent requests, appointments or information.
NHS App - Making it easier to book appointments
Once you have registered for the NHS app you can book appointments online directly from your smartphone, you can even have your ID checked without visiting the practice. You can also view the symptom checker to help you navigate to the best person to help or review your vaccinations etc...
It easy to do just visit the Apple or Google Play store and download for free.
Check out the Patient Participation Group's Surgery Information Booklet
Our PPG have worked hard to create an information booklet to answer common questions and give information about the surgery. They have distributed a copy to most of our patients homes. For ease you can also download a copy by Clicking here
Dentist at Willington Surgery
The Practice @ Willington Dental Surgery is on the first floor of our surgery building. More information about their services can be found here.